Cardies Legal Information
Terms & Privacy
Please review the terms governing the use of the Cardies website, current competition terms and information about how Cardies handles personal information.
Website Terms & Conditions
1. About the Cardies website
These Terms & Conditions govern your use of the Cardies website at cardies.co.za. By accessing or using the website, you agree to these terms.
The Cardies website provides information about Cardies products, promotions, stores and related services. Products displayed on the website are primarily intended to help visitors discover the Cardies range and locate physical Cardies stores.
2. Product information
We aim to ensure that product descriptions, photographs and other information displayed on the website are accurate. However, colours, packaging, designs and other product details may differ slightly from what is displayed online.
Product availability may differ between Cardies stores and the appearance of a product on the website does not guarantee that it is currently available at a particular store.
3. Promotions and competitions
Promotions and competitions may be subject to their own specific terms, entry requirements and eligibility criteria.
Where specific competition terms are published, those terms apply in addition to these general Website Terms & Conditions.
4. Store information
We take reasonable steps to keep store locations and contact details accurate. Store details, operating hours and product availability may change from time to time.
Visitors should contact the relevant store if they require confirmation before visiting.
5. Intellectual property
Unless otherwise stated, the content on this website, including text, photographs, graphics, branding, logos, artwork and website design, belongs to Cardies or is used with permission.
Website content may not be copied, reproduced, republished, distributed or used commercially without prior permission, except where permitted by law.
6. Acceptable use
You may not use the Cardies website to:
- attempt to gain unauthorised access to the website or its systems;
- introduce malicious code, malware or other harmful technology;
- interfere with the proper operation or security of the website;
- scrape or extract website content for unlawful purposes; or
- use the website in a manner that violates applicable law.
7. Third-party websites and social media
The website may contain links to third-party websites or social media platforms. These services operate independently of Cardies and are subject to their own terms and privacy practices.
8. Website availability
We aim to keep the website available and operating correctly, but we do not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable due to maintenance, technical issues or circumstances outside our control.
9. Liability
To the extent permitted by applicable law, Cardies will not be responsible for indirect or consequential loss resulting solely from the use of, or inability to access, this website.
Nothing in these terms is intended to exclude or limit any rights that cannot lawfully be excluded under South African law, including applicable consumer rights.
10. Privacy and cookies
Personal information collected through the website is handled in accordance with the Privacy Policy below.
Information about cookies and similar tracking technologies is available in our Cookie Policy.
11. Changes to these terms
Cardies may update these Terms & Conditions from time to time. The latest version will be published on this page together with the date of the most recent update.
12. Governing law
These Terms & Conditions are governed by the laws of the Republic of South Africa.
#CardiesEastgate Competition Terms & Conditions
Competition period: 1 October 2026 to 31 October 2026
Closing time: 23:59 on 31 October 2026
Prize: Three Cardies vouchers valued at R3,000 each
- The Cardies October Competition is open to South African residents aged 18 years or older.
- The competition runs from 1 October 2026 to 31 October 2026 and closes at 23:59 on 31 October 2026. Entries received after the closing time will not be considered.
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To enter, participants must:
- Visit a Cardies store in South Africa.
- Purchase any of the products featured in the competition post or poster and keep the receipt as proof of purchase.
- Take a photo of themselves with their purchase in store. The product must be clearly visible in the photograph.
- Comment on the official Cardies October competition post by tapping the photo icon and uploading that photo.
- Each participant may submit one entry only. Any additional entries submitted by the same participant will be disqualified or considered as the same entry.
- Entries that do not meet all the entry requirements will be disqualified.
- Three winners will be selected at random using a randomiser tool from all valid entries received during the competition period. Only entries that meet all competition requirements will be included in the draw.
- Each winner will receive a Cardies voucher valued at R3,000 to redeem in-store.
- The prize is not transferable and may not be exchanged for cash.
- Winners will be contacted via direct message from the official Cardies Instagram account, @cardies_sa, within 5 working days of the competition closing.
- Cardies will make up to two attempts to contact each selected winner. If a winner does not respond within 48 hours of the second contact attempt, cannot be contacted, does not meet the eligibility requirements, or is unable to provide the information required to verify their entry, Cardies reserves the right to select an alternative winner using the same random selection process.
- Cardies will never request payment from a winner in order to claim a prize. Participants should only respond to winner communications sent from the official @cardies_sa Instagram account.
- Employees, directors and agents of Cardies, its advertising agencies, suppliers and any other parties directly associated with the competition, as well as their immediate family members, may not enter.
- Cardies reserves the right to disqualify any entry that is incomplete, fraudulent, misleading, inappropriate or does not comply with these Terms & Conditions.
- By entering the competition, participants confirm that the photograph submitted is their own content and that they have the right to submit it.
- By entering, participants acknowledge that, if selected as a winner, their name and submitted competition photograph may be featured in a competition winner announcement published on the official Cardies Instagram account. Participants grant Cardies permission to use their name and submitted photograph for this purpose.
- Participants grant Cardies permission to repost or share their competition entry on Cardies-owned social media channels for purposes relating to the competition, with appropriate credit where reasonably possible.
- Any personal information collected for the purposes of administering the competition will be processed in accordance with applicable South African data protection legislation and will only be used as reasonably necessary to administer the competition, verify winners and facilitate prize redemption.
- Cardies reserves the right to amend, suspend or cancel the competition where circumstances beyond its reasonable control make this necessary, subject to applicable law.
- Cardies' decision regarding the administration of the competition and selection of winners is final, subject to applicable law.
- This competition is not sponsored, endorsed, administered by, or associated with Instagram.
- By entering the competition, participants acknowledge that they have read and agree to these Terms & Conditions.
Privacy Policy
1. About this Privacy Policy
Cardies respects your privacy and is committed to handling personal information responsibly and in accordance with applicable South African data-protection legislation, including the Protection of Personal Information Act 4 of 2013 (POPIA).
This Privacy Policy explains what information may be collected when you use the Cardies website, why it may be collected and how it may be used.
2. Information we may collect
Depending on how you use the website, information collected may include:
- information you provide when contacting Cardies;
- information provided when participating in a promotion or competition;
- device and browser information;
- general geographic information;
- IP address and technical website information;
- pages viewed and navigation activity;
- scroll and website interaction information;
- telephone, social media and store-location interactions;
- traffic source and campaign information; and
- cookie and similar technology identifiers where applicable.
3. How we collect information
Information may be collected:
- directly from you when you provide it to Cardies;
- automatically when you browse or interact with the website;
- through cookies, analytics and similar technologies; and
- through third-party platforms where you interact with a Cardies campaign or promotion.
4. How we use personal information
Cardies may use information to:
- operate and maintain the website;
- respond to enquiries;
- provide store and product information;
- administer promotions and competitions;
- verify competition entries and winners;
- understand how visitors use the website;
- improve website content and usability;
- measure advertising and campaign performance;
- protect the website against fraud, malicious activity and security threats; and
- comply with applicable legal obligations.
5. Website analytics and advertising
Cardies may use analytics and marketing technologies to understand website usage, improve the website and measure marketing activity.
Depending on your cookie preferences and the technologies currently enabled on the website, these services may include Google Analytics, Microsoft Clarity and advertising measurement technologies.
More information about these technologies and how you can manage your choices is available in the Cookie Policy.
6. Sharing personal information
Cardies does not sell personal information.
Information may be shared where reasonably necessary with trusted service providers that assist us with website hosting, analytics, security, marketing, promotions or other business functions.
Information may also be disclosed where required by law, regulation, legal process or a lawful request from an authorised authority.
7. International processing
Some technology and service providers may process information outside South Africa.
Where personal information is transferred internationally, Cardies will take reasonable steps to ensure that the transfer is handled in accordance with POPIA and other applicable requirements.
8. Information security
Cardies uses reasonable technical and organisational measures to protect personal information and the website against unauthorised access, misuse, loss or disclosure.
No internet-based system can be guaranteed to be completely secure, but security controls are monitored and maintained as part of the ongoing management of the website.
9. Retention
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, or for a longer period where required or permitted by law.
10. Your rights
Subject to POPIA and other applicable requirements, you may have the right to:
- request access to personal information held about you;
- request correction of inaccurate or incomplete information;
- request deletion where appropriate;
- object to certain processing;
- withdraw consent where processing is based on consent; and
- submit a complaint to the Information Regulator of South Africa.
11. Third-party websites
The Cardies website may link to external websites and social media platforms.
Cardies is not responsible for the privacy practices of those third parties. Visitors should review the relevant third party's privacy information separately.
12. Cookies
The Cardies website uses cookies and similar technologies for website functionality, analytics, security and, where applicable, marketing measurement.
Please read our Cookie Policy for more information.
13. Changes to this Privacy Policy
This Privacy Policy may be updated when our website, services, technologies or information-handling practices change.
The latest version will be published on this page.
14. Contact Cardies
If you have questions about this Privacy Policy or the handling of personal information, please contact Cardies.
2 Aeroton Road,
Aeroton,
Johannesburg, 2013,
South Africa
Phone:
+27 11 661 1000
Fax:
+27 11 661 1170
Office Hours:
Monday to Friday, 08:00 – 16:45
